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Professional Front Office Operations & Hotel Reception

Master hotel front desk workflows, Opera PMS reservation software, guest check-in/out procedures, keycard programming, upselling strategies, and VIP guest relationship management.

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(240 ratings) 2,103 students enrolled

Created by National Hotel & Tourism Training Institute (NHTTI)

🕒 Last updated Aug 2026 🌐 English / Bengali

What you'll learn

Build real-world projects with industry tools and frameworks.
Master core design, development, and architectural patterns.
Prepare for certified partner institution graduation criteria.
Get lifetime syllabus updates and support consultation doors.

Course Content

This specialization contains 4 roadmapped modules.

Recorded Lecture

Introduction to Front Office & The Guest Journey

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Recorded Lecture

Opera PMS & Reservation Workflows

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Assessment Lecture

Assessment: Front Office & PMS Knowledge Check

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Live Lecture

Live Session: Guest Relations, Up-selling & Conflict Resolution

Live Cohort Session: Aug 30, 2026 - 20:00 PM

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Course Enrollment investment

৳ 1,800.00

৳ 3,960.00

55% OFF
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This course includes:

Full roadmap syllabus dashboard access
4 roadmapped learning modules
Shareable certificate of graduation